Basic Trouble Shooting for Swimming Pool Equipment

Issue: My Pool Heater Is Cycling On and Off.
Fix: Try cleaning or backwashing the filter.  Dirty or clogged filters can cause low flow, which will cause a heater to cycle off. If this doesn’t resolve the issue, then call us (815-459-0660) to schedule a service call to investigate and fix the problem.

Issue: My pool pump has lost prime, has low flow, or isn’t as strong as it used to be.
Fix:
1. Make sure the water level in the pool is at normal level.
2. Make sure the skimmer baskets are empty.
3. Make sure that the valves in front of the pump are open.
4. Verify the pump basket is clean and in tact with no cracks.  If a basket is cracked, debris may have clogged the impeller inside the pump.
5. If there are constant air bubbles returning to the pool, verify that the lid o-ring is not cracked or brittle.  Also check the lid and strainer pot for hairline cracks and re-tighten any flexible hose clamps if present. 
If none of the above items is the cause of the problem, please call us at 815-459-0660 to schedule a service call.

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