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Our Customer Service Promise

Customer Service:
Troubleshooting:
Pool Openings/Closings:

"Thank you so much for sending someone out to repair our hot tub. When we came home to see that it was fixed a day earlier than we had expected it was a real treat. You guys are the best! We have never felt so lucky to have purchased a great hot tub from a great company before. The warranty really was as promised!!"

DJ & KJ

 

Good Service Doesn't Just Happen...

We've been a family owned family operated business since 1958.  Our expanded business family includes a very knowledgeable and competent staff of swimming pool, spa, and residential water treatment professionals.

We're committed to providing value to you, Our Customer.  In fact our Company Mission Statement reflects this commitment:

"We will strive to spoil our customers with high quality products, fair prices, and friendly dependable service."

Operating a dependable service business requires organization, competent management and substantial capital investment.  If your service charge is more than you expected, remember...You only see the service technician who comes to your home.  The quality of his service depends on at least three factors:

  • The technician's knowledge and skill.

  • The necessary people who train, schedule, route and supply parts and equipment such as phone operators, dispatchers, trainers, warehouse staff, administrators, and managers.

  • The company's sizable investment in shop and warehouse facilities, trucks, communications equipment, tools, and replacement parts.