Our Service Philosophy is Simple

We do it simple and fast. We get it right, and we are kind.

That’s our service philosophy.

Award winning technicians do the job right the first time.

Furthermore, we set a goal to resolve your service issue efficiently, quickly and completely. We achieve this by maintaining a fully-trained and knowledgeable staff of award-winning service technicians.

By the same token, you can be confident that our team has the experience and know-how to get the job done right the first time.

We strive to build trust and create happy customers with high quality products, fair prices and friendly, dependable service. Because we put our name on it, you can trust that we stand behind each and every service job we conduct.

Arvidson Pools & Spas – Winner of 2014 Outstanding Service Department Award:

“This dealer exemplifies what a Hot Spring Dealer Service Department should strive to become. Their knowledgeable and professional Service Team is among the very best in our industry. But this team never takes their experience and skills for granted…they are always focused on getting better by attending training and attentively listening to their customer feedback to assure they consistently provide the very best service experience.”

~Brian Ricci, Vice President of Marketing, North America, Watkins Manufacturing Company