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What Our Customers Say
View all feedback for Arvidson Pools & Spas
Google Rating
4.6 D R Elzinga
03:22 08 Mar 18
I had called about a leak in my spa. They spent a lot of time looking for the source. Once the jets were started they saw that the problem was a pump that had frozen up. replaced and running same day. Thanks.read more
Kelli Munroe
23:40 30 Jun 17
I have had 2 experiences with Arvidson Pool & Spa's. First time purchasing a Hot Tub, Shelly was phenomenal, showed and explained all of the different types asked what we were looking for. The delivery was smooth and the guys were great. I ended up moving 3 years later and had to get rid of my hot tub. Arvidson's took my hot tub on consignment. Everything was explained in detail, they picked it up, cleaned it and before they could get it on their showroom floor they sold it. I have recommended them to others and would do business with them again. Wonderful company and very customer friendly.read more
Brian Kelly
17:15 05 Jan 18
Excellent service and expertise. All good with my hot tub as a result of listening to them and buying their suggested products.
Kate Samuels
20:25 08 Nov 17
We put our tub on reserve at the beginning of summer and had to hold off on delivery and installation until late October because we were rebuilding our deck - Autumn was very patient with us on that, and also very helpful figuring out installation and the proper way to get everything filled up. Love the spa, absolutely would recommend.read more
chuck fish
15:33 31 Mar 18
Bought ours last week. Delivery went smooth, Had an issue in the beginning called right away and a tech called us back and walked us through the process which fixed the problem right away. Autum came to the house and gave us a tutorial on chemicals and how to properly use the spa! Customer service has been great so far!read more
Ray Phillips
02:45 11 Apr 18
We purchased a Caldera spa from Arvidsons and are very glad we did. Autum was the sales rep and did an outstanding job in guiding us to the correct spa for us. She was very knowledgeable and everything went very smooth. She followed up the sale with an orientation at our house once the spa was installed and powered. I would highly recommend them.read more
Keith Sova
00:09 20 Apr 18
We bought a hot tub a little over a year ago. We haven't had any issues. Autum sold us ours and just recently sold one to my co-worker Chuck Fish. Thanks to Autum for her great service and for the referral credit.read more
Linda Johnson
19:49 03 May 18
Tim and Jim installed my pool cover perfectly!! The nicest service guys I have dealt with in a long time! Thanks to Peter the service manager to ordering and scheduling the job !! They will be getting my business from now on! Thank you so much!read more
Kevin B
18:02 23 May 18
Everybody is freindly in here, and they test your water for you to tell you exactly what you need to do, Stephanie is always very helpful, thanks for helping me keep my pool enjoyable! -K
xx yy
20:59 03 Jun 18
Great Staff and products. That's why they have been in business for 60 years. Been going there for 15+ years. A lot of wannabes out there but they don't compare to this company A+++.
Three Locations to Serve You
Crystal Lake
3209 South Route 31
Crystal Lake, IL 60012
Phone: (815) 459-0660
Fax: (815) 459-1733
Palatine
2222 Rand Road
Palatine, IL 60067
Phone: (847) 359-4490
Fax: (847)359-4492
St. Charles
(Hot Spring Spas of Fox Valley)
1880 Lincoln Highway
St. Charles, IL 60174
Phone: (630) 377-2655
Fax: (630) 377-2688
Retail Store Hours
MON and WED-FRI: 9 am - 6 pm
TUE: 12 pm - 6 pm
SAT: 9 am - 4 pm
SUN: 10 am - 4 pm
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3 Easy Steps to Get Your Pool Ready for Memorial Day Weekend
/in Swimming Pool Care /by ArvidsonsPool owners in the Chicago-land area normally target Memorial Day Weekend to get their pool opened for the summer swimming pool season.
Although cold temperatures and rain have lasted beyond April, the sun has finally broken through the clouds. Now’s a great time to start the preparations. Follow these three easy steps to get your pool ready for Memorial Day weekend. Read more
Buy a Caldera Hot Tub From Arvidson, Win $5,000? It Could be You!
/in News, Specials /by ArvidsonsOne Lucky Hot Tub Customer to Win $5,000 This Year in Arvidson’s Diamond Anniversary Promotion!
In the market for a new hot tub? Then this is the right time to buy a new Caldera Spa from Arvidson Pools & Spas as you could get $5,000 of the cost of the spa returned to you! Read more
How to Design Decks For Hot Tubs
/in Hot Tub Care /by ArvidsonsDesigning a deck specifically for a hot tub requires a lot of forethought. There’s additional engineering considerations, ergonomic factors, aesthetic principals – to name just a few building-plan issues. Read more
Spring is Coming! Get Your Hot Tub Ready
/in Hot Tub Care, Specials /by ArvidsonsWe know, there’s still snow on the ground in April, but spring is coming! It’s time to get your hot tub ready.
Warm days are coming, and it will soon be warm enough to drain your hot tub. This means it time to get it refreshed for spring soaking. Now is the perfect time to check the condition of your spa and cover and take these steps to rejuvenate it after the cold winter months. Read more
Time to Place Your Vote for McHenry County’s Best of the Fox
/in News /by ArvidsonsMcHenry County’s Best is here!
Every year at this time, the Northwest Herald newspaper sponsors a contest asking readers to name their favorite business in in more than 150 categories throughout McHenry County. Arvidson Pools & Spas has been so grateful to earn the recognition of Best Pool Care company for the past four years in a row! Will you help us make it five in a row?
It’s time to place your vote for McHenry County’s Best of the Fox. Vote for your favorite pool and spa company, Arvidson Pools and Spas in St. Charles, Crystal Lake and Palatine.
Read more